Privacy Policy

This privacy policy explains how Waypoint Removals & Haulage ("we", "us", "our") collects, uses, and protects your personal information when you use this website or request a quote.

What we collect
When you submit the contact form or the quote request wizard, we collect the information you provide — typically your name, email address, phone number, moving dates, and property or move details. We also collect standard technical information such as your IP address and browser type for security and spam-prevention purposes.

How we use it
We use this information to respond to your enquiry, prepare and send you a quote, and — where you've agreed — to contact you about your move. We do not sell your personal information to third parties.

Legal basis
We process your information on the basis of your consent (submitting a form) and our legitimate interest in responding to enquiries and providing our removals and haulage services.

How long we keep it
We retain quote requests and contact messages for as long as necessary to respond to your enquiry and for a reasonable period afterwards for our business records, after which they are deleted.

Your rights
Under UK data protection law you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details on our Contact page.

Cookies
See our separate Cookie Policy for details on the cookies this site uses.

Changes to this policy
We may update this policy from time to time. The version on this page is always the current one.